Venue Host

Position Summary

The Venue Host serves as the primary on-site day-of representative for our event venues, ensuring each property is guest-ready, welcoming, and operating smoothly throughout every event. This role is responsible for opening and closing venue spaces, preparing event areas, supporting clients and vendor partners day-of, monitoring the property during events, and restoring the venue to company standards afterward.

This position requires exceptional attention to detail, strong customer service skills, the ability to work independently, and a proactive approach to problem solving.

Essential Responsibilities

Venue Preparation

• Open and prepare assigned venue(s) prior to events.

• Unlock buildings and event spaces and ensure all lighting, climate controls, and building systems are operating properly.
• Complete venue walkthroughs to verify cleanliness, organization, and readiness.

• Prepare bridal suites, lounges, and guest spaces with stocked amenities and refreshments (as needed)

• Inspect restrooms and replenish supplies as needed.
• Set exterior signage and ensure parking and guest arrival areas are welcoming.
• Perform light housekeeping, sweeping, and general property maintenance to maintain presentation standards.
• Review event layouts and verify room setups match event diagrams and client expectations.
• Identify and resolve setup discrepancies before guest arrival.

Client & Vendor Support

• Welcome planners, vendors, and clients upon arrival.
• Serve as the on-site venue resource throughout the event.
• Answer questions and provide guidance regarding venue operations and policies.

• Work with catering teams, rental vendors, DJs, photographers, and planners day-of to help ensure smooth event execution.

• Communicate any facility concerns or event issues promptly to leadership.

Event Oversight

• Monitor venue spaces throughout events to maintain cleanliness and organization.
• Restock restroom supplies and empty trash as needed.
• Adjust lighting, climate controls, and venue ambiance throughout the event.
• Ensure outdoor spaces remain clean, safe, and guest-ready.
• Monitor venue policies, including music curfews and property guidelines.
• Perform regular property walks to identify maintenance concerns, safety hazards, or guest needs.

Closing Responsibilities

• Conduct final venue walkthroughs after each event.
• Secure buildings, doors, and venue access points.
• Inspect the property for damage, lost items, or maintenance needs.
• Ensure client belongings are returned to the appropriate party.

• Clean and reset venue spaces, restrooms, and suites for the next event (alongside catering staff)

• Restock venue supplies and amenities.
• Prepare guest welcome items or other event materials for upcoming events.
• Report maintenance concerns, inventory needs, and event notes to management.

Qualifications

• Excellent customer service and hospitality skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to work independently while managing multiple priorities.
• Comfortable interacting professionally with clients, vendors, and event staff.
• Ability to solve problems quickly and remain calm under pressure.
• Basic understanding of building operations and facility care is preferred.
• Comfortable using smartphones, tablets, and venue technology for access control and event information.

Physical Requirements

• Ability to walk and stand for extended periods.
• Ability to lift up to 30 pounds.
• Frequent bending, reaching, and climbing stairs.
• Ability to work both indoors and outdoors in varying weather conditions.

Schedule & Availability

• Flexible schedule with availability to work as needed from a list of set dates, either opening or closing venue spaces.

• Must be able to travel to company venues as assigned.

Compensation

This is a part-time hourly position. Pay rate range is $23-$25 per hour.

Additional Information

The purpose of this job description is to provide a general overview of the responsibilities and requirements of this position. It is not intended to be a complete list of all duties, responsibilities, or qualifications. Employees may be assigned additional job-related tasks as needed to support business operations.